Thank you for contacting Pure Water Club! You are receiving this email because we are unsure if you are a returning customer. If you are a new buyer or have bought products from our eBay store, Please click the following URL to help asking your question. And add our email address " ro-sales@purewaterclub.com " to your address book to avoid spam filters. ĦEI am a new customer. Question for____________________________________________________ ĦEI bought the product from eBay.ĦE My eBay user ID ____________ purchased item number: _____________ Question for ĦE Missing parts/lost, damage package ĦE Damage/defective parts ĦE Product non-working or bad performance ĦE Other. _______________________________________________________ Type your message here: Upload your picture here (optional)