Product: Reef 5st 100GPD Reverse Osmosis RO Water Filters#ROH-5-100 From: Paul Schulte Date: 04/21/2011 DO NOT SEND ITEMS BACK TO ADDRESS THEY GIVE YOU. PHONE AND ADDRESS ARE BOGUS. THEY DON'T ANSWER EMAILS EITHER. ============================================================================================ Product: Reef 5st 100GPD Reverse Osmosis RO Water Filters#ROH-5-100 From: Paul Schulte Date: 04/21/2011 BIG PROBLEM... NO CUSTOMER SERVICES. THEY NEVER ANSWER EMAILS. I RETURNED MY UNIT THAT WAS DEFECTIVE. NOW, WHO KNOWS WHERE IT IS. YOU BUY IT, YOUR ON YOUR OWN. DO NOT BOTHER EMAILING THEM, THEY IGNORE ALL EMAILS. THE RETURN ADDRESS ON THEIR SHIPPING HAS BOGUS PHONE NUMBER AND BOGUS SHIPPING ADDRESS. NOW I SENT MY SYSTEM BACK TO THAT ADDRESS ON THE RO SYSTEM I RECIEVED AND WHO KNOWS. I,M STUCK WITH THE COST OF THE UNIT PLUS $40 BUCKS TO RETURN IT. IF SOMBODY HAS ANY IDEA OF WHAT I CAN DO, EMAIL ME. skurff11@aol.com ============================================================================================ Product: Zero 0 ppm Reef 6st Reverse Osmosis RO+DI Water Filters#ROH-6B From: John Gussman Date: 03/19/2011 If you're looking to buy one of these for an aquarium look somewhere else. When my unit arrived it leaked from 5 of the push in fittings so I had to replace them with the fittings off of my old RO system. Then I couldn't figure out why my 210 gal reef system kept getting ammonia in it. Finally I tested the water coming out of my purewaterclub ro/di system and found it was putting out ammonia in the range of 2.0. If any of you have a saltwater aquarium you know this will quickly kill off your fish if you are doing frequent water changes. I've lost $310 worth of fish before I figured out what the problem was. These are cheap unit with cheap filters and RO membranes. Maybe ok for drinking water but that's about it